Frequently Asked Questions
+ What are you products made with?
Botánika Beauty is a premium hair care line. For full ingredient list for each product, please visit www.botanikabeauty.com, click on the Shop tab, Click on the product of your choice, scroll down to locate key ingredients and complete ingredient list for each product.
+ Are your products vegan?
Botánika Beauty is not a vegan product line. We use premium sources for all of our products and they are formulated with the absolute best ingredients.
+ Are you products for natural hair only?
Botánika Beauty is designed for all hair types and textures, from natural curlies to relaxed, chemically treated hair.
+ What retail stores carry your products?
Botánika Beauty is only sold on BotanikaBeauty.com for now with hopes of being in major retailers soon. Please check back frequently for news and updates.
+ Do you ship internationally?
No. Currently, we do not ship internationally, including Canada. We ship to all 50 United States and its territories. Please check back for updates on our shipping.
+ How can I become a retailer for your products?
To be considered for retail of our products, please click HERE and complete the application process.
+ How can I receive samples?
Through our sampling program, we offer samples of our products by request for organizations and events. All requests should be sent to firstname.lastname@example.org.
+ How do you ship your products?
Botánika Beauty ships using USPS and Priority Mail for orders over 1 lb. Please allow 2-3 days for order processing and 2-3 days for shipping. The full turnaround time is approximately 3 - 6 days.
+ What is your return policy?
Botánika Beauty accepts returns for unopened product and will refund full price once the return has been shipped and received.